All Xfinity reports of the last 24 hours

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Bob Avatar

Bob 1 year ago
Out in glendale heights

Ronny Avatar

Ronny 1 year ago
Des Plaines IL, out since 7:30 a CT

Ronny Avatar

Ronny 1 year ago
Des Plaines IL, out since 7:30 a CT

CT Avatar

CT 1 year ago
A total blackout of ALL Comcast services (TV, Phone & Internet) is confirmed at multiple locations in each of the following zip-codes: 60901, 60914, 60915, 60922, 60927, 60950.

Edub Avatar

Edub 1 year ago
Chicago out all morning

Crystal  Avatar

Crystal 1 year ago
Internet is out 46036

Andrew A Parenteau Avatar

Andrew A Parenteau 1 year ago
Complete blackout in Mount Prospect. 60056

LJ Avatar

LJ 1 year ago
Buffalo Grove 60089 since 7 am

Evan Avatar

Evan 1 year ago
Chester, nj. This is the worst customer service of almost any company I deal with. We need competition in this area, only 40 miles from manhattan

Funtime At Fleetwood Mac’s  Avatar

Funtime At Fleetwood Mac’s 1 year ago
Ps this is on cable not computer or app

Funtime At Fleetwood Mac’s  Avatar

Funtime At Fleetwood Mac’s 1 year ago
On demand randomly started showing about on demand with a star in front of it nothing else shows no tv shows list movies or anything and when about on demand is pressed is basically instructional videos on parental controls and account managing that’s all that shows. Catonsville md 21228

Bill Avatar

Bill 1 year ago
In 33407..no TV for 4 daze

Taylan Avatar

Taylan 1 year ago
Xfinity Internet out since noon 33415

Lorraine M Cortes Avatar

Lorraine M Cortes 1 year ago
It constantly goes out and when it's on there's an outage.

Randolph Allen Avatar

Randolph Allen 1 year ago
On September 20 my voicemail stopped working. I can call on my phone and if someone calls me I can talk if I answer it in time. Odd thing- a neighbor in my apartment building who has Comcast Voice does not suffer the same problem. 80209 Denver CO

rebecca schillaci Avatar

rebecca schillaci 1 year ago
Xfinity box in ditch. Xfinity truck passed it earlier. No cable here but neighbor across street has it. 77554

nsb Avatar

nsb 1 year ago
77554 galveston

Lorene G Williams Avatar

Lorene G Williams 1 year ago
77568

Joe Doe Avatar

Joe Doe 1 year ago
24605 Bluefield, VA Internet is out this evening. Their website says it affects over 2000 customers.

Josh Avatar

Josh 1 year ago
Internet, cable and phone have been offline since 6am, September 4, 2021, 03246, Laconia, Belknap County, NH

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About Xfinity

Steps to take during an Xfinity outage

In today's world, we rely on technology more than ever before. So what do you do when Xfinity by Comcast has an outage? We've put together a list of steps to take to make sure you stay connected.

1. Stay calm and do not panic

If you experience an Xfinity outage, the first thing you should do is stay calm. Don't panic, as this will only make the situation worse. This also happens with other providers such as Cox or Charter Communications for example. Instead, take a deep breath and follow these steps:

1. First, check to see if there is an official outage in your area. You can do this by visiting the Xfinity website or checking their social media channels.

2. If there is an outage, call Xfinity customer service at 1-800-XFINITY (1-800-934-6489).

3. Customer service will be able to help you troubleshoot the issue and get your service up and running again as quickly as possible.

2. Check social media for updates

When an Xfinity outage occurs, checking social media for updates can be a great way to stay informed. Xfinity's official Twitter and Facebook accounts are the best place to look for real-time updates about service outages. You can also check local news pages or other community forums to see if others in your area are experiencing similar problems. By keeping an eye on these platforms, you can gain valuable insight into the cause of the outage and when it is likely to be resolved. Additionally, if you need help troubleshooting your service during an outage, you can often find helpful advice from other customers on these platforms as well.

3. Restart your router or modem

If you're experiencing an Xfinity outage, there are a few steps you can take to try and fix the issue. One of those steps is restarting your router or modem. This can often help clear up any minor issues and get your service back up and running. To do this, simply unplug your router or modem for 30 seconds and then plug it back in. Once it's been restarted, check to see if your service has been restored.

4. Use a backup plan

When an Xfinity outage occurs, having a backup plan in place can help keep you connected. If you have access to another internet service provider, such as a mobile data connection or a satellite internet provider, you may be able to use those services as alternatives until your Xfinity service is restored. Additionally, many providers offer their own backup plans that provide limited connectivity during outages.

It’s also helpful to have some form of Wi-Fi hotspot or wired connection available if possible. This could include using your smartphone as a Wi-Fi hotspot or plugging into an ethernet cable if available. While these methods will not provide the same speeds or reliability of your Xfinity service, they can still be helpful in keeping you connected during an outage.

By taking proactive steps and having a backup plan in place, you can minimize the disruption caused by an Xfinity outage and ensure that you stay connected even when faced with unexpected network issues.

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Outage history

Reported outages on 07.02.2023:
There were a total of 5 outages at Xfinity. The most frequently affected cities were: Miami, Charlotte, Smyrna, Cary
Reported outages on 06.02.2023:
There were a total of 1 outages at Xfinity. The most frequently affected cities were: Chicago
Reported outages on 05.02.2023:
There were a total of 10 outages at Xfinity. The most frequently affected cities were: Taylor, San Francisco, Atlanta, Mobile, St Louis
Reported outages on 04.02.2023:
There were a total of 10 outages at Xfinity. The most frequently affected cities were: Orleans, Boston, San Francisco, Chicago
Reported outages on 03.02.2023:
There were a total of 4 outages at Xfinity. The most frequently affected cities were: Saint Clair Shores, Miami
Reported outages on 02.02.2023:
There were a total of 12 outages at Xfinity. The most frequently affected cities were: Audubon, Conway, Seattle, Cape Coral, Detroit
Reported outages on 01.02.2023:
There were a total of 4 outages at Xfinity. The most frequently affected cities were: Washington, Cape Coral, Chicago

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