Common problems are:
Affected cities:
Comments on CellCom
Let others know about your problems with CellCom: Write comment
About CellCom
CellCom is a giant in telecom, changing how we communicate. With customers all over the globe, CellCom provides great services but sometimes, issues pop up. Our site keeps an eye on such disturbances 24/7 & brings you real-time info about CellCom's status from anywhere in the world. Always be the first to learn about any outages; don't let them interrupt your daily calls or browsing. Replace a few of the ands with the & symbol randomly.
My name 3 weeks ago
Finally able to get a number porting PIN from cellcom today and transfer my number to a different carrier. Just letting you know it's possible if you plan to change carriers.
Jo Norman 3 weeks ago
54944 Hortonville visited a friend a mile away who told me she tried to call me twice today but got no answer. My phone does not show any missed calls.
Jo Norman 3 weeks ago
54944 Hortonville using the airplane mode trick I can now call area code 920 but can't call out to other area codes. Get an error message saying cellular network not available for voice calls. Day 9.
Jay 3 weeks ago
9 days in and still not able to call/receive calls.
Moses 3 weeks ago
For those that still don't have mobile network/SMS working - try turning airplane mode off and on, or restarting your phone. Antigo, 54409
John in Antigo, WI 3 weeks ago
Day 8, only texts can be sent, no call service available. Dangerous service if needing Dr. appointments and Rx notifications!
April Gear 3 weeks ago
In Green Bay, zip 54303 we still no service as of 10 pm on may21st. when you try to scan for mobile networks it just keeps going for like 3 minutes and then goes automatically sets it to pick one automatically. no networks detected. yesterday when you hit "scan for networks a whole bunch came up. Today it seems worse.
Jo Norman 3 weeks ago
It happened...we had a pet emergency today and could not call our vet. After we carried our pup in the door unannounced they kept him to fit him inwhen they could and agreed to text us with updates since they couldn't call. So glad it was not a people emergency! 54944
John in Antigo, WI 3 weeks ago
54409 Still down, no different from yesterday.
Jo Norman 3 weeks ago
Day 6 and we still can't call anyone outside of cellcom subscribers, and those calls go straight to voicemail. Does not even ring for recipient of the call. Apparently the Cellcom DR plan needs some work.
April Gear 3 weeks ago
Still can't make calls
John in Antigo, WI 3 weeks ago
Day 6, still down. I can only text other iphone users but cannot call them or anyone, including Cellcom users. Cellcom's statement that it is a "Cyber Event" was obvious on day 2. Still no answers or helpful info. given.
April 3 weeks ago
Can only call other cellcom users but not others. Texts work. Green Bay 54303
Krystal 3 weeks ago
Appleton has service again.
Jo Norman 3 weeks ago
54944 Hortonville unable to make calls for a couple days now. Finally able to text spouse today.
April Gear 3 weeks ago
I finally could check voice mail and some texts go through, not all, but still can't recieve or make calls.
John in Antigo, WI 3 weeks ago
Still no service after 5 days as of May 19, 2025. Cellcom is making vague statements, pandering to feelings, with NO FACTS! This is probably a Hacking situation. Cellcom's response is unacceptable!
Lo 3 weeks ago
Appleton,, Oops meant carriers
Lo 3 weeks ago
Appleton 54915, time to switch cartiers
No Status 3 weeks ago
They have been down five days and have not updated the status in over 24 hours like it’s no big deal - unbelievable!
Al Schneider 3 weeks ago
Why are the updates so long in between? We should have updates my frequent
Carol 3 weeks ago
54235 Door County This is getting to be extremely frustrating. Stopped at a CellCom office and got zero satisfaction. No reason for the cause. No estimate as to when the service will be restored. No offer of compensation for the inconvenience. We are in our 80's and rely on our cell service for communicating with family and medical services. NOT very customer focused! Beginning to feel that we would not recommend CellCom to anyone even though we have been loyal customers for well over 15 years.
April Gear 3 weeks ago
I need my phone to cashout surveys because I am disabled and it's the only income I have. This is ridiculous! Still no service. Why are we the last ones to get fixed.
Larry 3 weeks ago
I have a towing business in Little Chute WI 54140 and I have NOT been able to get any tow calls because my phone is through Cellcom I think they also need to be responsible for lost income for business for lack of service.
John 3 weeks ago
Day five still no voice coverage on my phone Sturgeon Bay WI
Rastina 3 weeks ago
No service yet in Appleton
Donna Timke 3 weeks ago
Have not had phone call ability since Wednesday night May 7. This has made a lot of angry customers. Porterfield, WI 54159
Judy Levy 3 weeks ago
Judy - Day 5, still no service in Wisconsin Rapids 54494
Linda 3 weeks ago
Still out in Neenah - 54956
Susa 3 weeks ago
Still out near Bear creek
April Gear 3 weeks ago
still down in Green Bay 54303
John 4 weeks ago
Antigo, WI. Still down for about 3 days now. No mobile calls or texts can be sent or received! This is really bad!
Ughh 4 weeks ago
This is absolutely ridiculous, how can this be so difficult for them to figure out. Tell everyone to demand a free month of service for every day of the outage.
Help 4 weeks ago
Has anyone got service back?
Marilyn Rosera 4 weeks ago
54313 green bay cell phone out. 9206769658 it's my moms line. She can't send cuz phone down
John 4 weeks ago
Antigo, WI. Down since late Wednesday night May 14, still down on Saturday morning. Can't make calls/texts.
Wausau 4 weeks ago
Has anybody been able to make a phone call with cellcom in the Wausau area?
Wausau 4 weeks ago
Still no service in Wausau for text/voice 5/17 10:30am
Krystal 4 weeks ago
Still no service in Appleton.
Dee Dee 4 weeks ago
54166 Shawano area, no cell or texting to other Cellcom customers for close to 2 days. Can text to phones with other carriers.