All T-Mobile reports of the last 24 hours

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Common problems are:

Affected cities:

Comments on T-Mobile

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Michelle 1 year ago
Down here in San Diego, Cortez Hill

Crystal 1 year ago
No cell service or internet. Can't make calls in Illinois. Saying phone not registered on the network when I attempt to call.

tevin 1 year ago
service been down for 30 mins now Memphis, TN 38125

ALICIA 1 year ago
phone not working in Middleburg FL

Juliann Salinas 1 year ago
87104 Albuquerque - phone not recognized on network

Meg 1 year ago
Phone signal been spotty for a while but now it’s SOS only here in Miami (West Kendall)

AC 1 year ago
2 phone outage in Tampa, FL

DTK 1 year ago
total PHONE outage. 75010 Carrollton, TX

Kelsey 1 year ago
My phone is not even recognizing my PIN number, no signal to call anyone to get it addressed…

ray 1 year ago
no service at all on any of our T-mobile phones 29588 myrtle beach, sc

ChicagoOutage 1 year ago
60657 all phones not connected to network

Mike 1 year ago
Says SOS where the service bars are. My phone is basically useless. 06461Milford

XAVIER 1 year ago
75149, total blackout

Ashley H 1 year ago
Cannot make or receive calls/text. When someone calls me it says "Welcome to Verizon this call cannot be completed at this time." I don't even have Verizon - why does my T-Mobile phone have an automated Verizon message???? Please fix this issue ASAP!!!! Marion, KY

Brandon 1 year ago
Complete service blackout, Monroe, mi 48161

Jerry 1 year ago
North of Columbus, Ohio, Delaware County

Diane 1 year ago
Went out around 9:45... while I was working for doordash. I had to come home, cant even work 23462 Virginia Beach Va.

Ryan R 1 year ago
No connection on 1 of 4 phones in my family plan 90606, Whittier

Diane 1 year ago
Went out around 9:45... while I was working for doordash. I had to come home, cant even work

K 1 year ago
Network is not working. Can not call, text, or internet. Please fix issue. Elgin, IL


About T-Mobile

T-Mobile US, Inc. aka T-Mobile figures high on the wireless network operator ladder in the United States. A subsidiary of Deutsche Telekom AG, it provides wireless communications, data services, voice and messaging. More than 81 million subscribers benefit from its services. The company also sells accessories and its devices manufactured under the T-Mobile brand.

The operator is headquartered in the Seattle metropolitan area in Bellevue, Washington. T-Mobile began its innings in 1994 and has been steadily increasing its coverage area. However, it still ranks third after the two biggies- Verizon and AT&T.

T-Mobile and Sprint seem all set to enter into a partnership deal. Though this combination is unlikely to make T-Mobile rank any higher, it will become a bigger competitor.

Regional Availability

The MetroPCS and T-Mobile brand provides services to Puerto Rico, the United States, and the US Virgin Islands. Also, many virtual network operators use T-Mobile as their host network. The company’s low-band LTE network operates across Central and Northern US. As a result, areas such as Northern Michigan, Minnesota, the Dakotas, Missouri, Montana, New Mexico and more are likely to be covered by the T-Mobile network.

To cater to the rural cities and towns that were not initially covered, T-Mobile has introduced its 600MHz or band 71 network. The fact that the company has data centers, switch centers, macro towers and distributed antenna systems across the country makes it easy for T-Mobile to have a presence.

T-Mobile is planning to extend the capability of its 5G network across the US by 2020. By that time, it aims to have in place a “nation-wide standards-based” network. Currently, the company is testing 5G service in Manhattan.

T-Mobile’s partnership with other US carriers helps customers in certain areas of the country avail data-roaming on partner networks.

Error codes/network problems

While connecting to the T-Mobile network, many connection manager errors can be displayed. This is likely to happen whenever there is a low signal, the modem reports an error or you’re outside T-Mobile coverage. Multiple connections to the same network may also throw up errors.

If you are experiencing an outage then make sure to report it. Check the outage report to see the nature and extent of the outage. Keep updating yourself with the status of the outage if any.

However, if your phone settings are okay, you’re covered by T-Mobile’s service and there is no outage and you still have problems, then you can do a little troubleshooting. However, if all else fails, contact T-Mobile customer service.

Troubleshooting yourself

In general, check whether Airplane mode is off and network mode is set to auto. Turn data roaming on. Switch the device off, wait for a while and turn it on once again. Ensure that the SIM card is securely placed, check for updates and reset all network settings.

Resolve low signal issues by restarting and re-connecting the computer. In the case of the mobile internet issues, uninstall and reinstall the connection manager.

If your network is still down, there’s no mobile Internet, no cell reception and you’re unable to resolve the issue, then do contact T-Mobile customer service. Dial 611 from a T-Mobile phone or call 1-877-746-0909.

Live outage map

Outage history

Reported outages on 23.02.2024:
There were a total of 1 outages at T-Mobile. The most frequently affected cities were:
Reported outages on 17.02.2024:
There were a total of 1 outages at T-Mobile. The most frequently affected cities were: Huntley

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