All T-Mobile reports of the last 24 hours

No problems found!

Common problems are:

Affected cities:

Comments on T-Mobile

Let others know about your problems with T-Mobile: Write comment

Mary 9 months ago
NO SERVICE: PHONE, INTERNET OR TEXT in Pennsylvania 18424 only can send this message because I keep switching back k n forth from airplane mode to re-register on network but it only happened twice and last 2 mins, gotta type quickly!

Uncle Fon 9 months ago
No service since 9:20 PM Over 2 hours - Black Out 07458 Upper Saddle River

Michaela 9 months ago
Some phones in the house aren't working but others are? Very confused in PA 17522

Tray 9 months ago
75104-Phone showing not registered on the network. I can make calls and send & receive messages but no one can call me.

Rachel 9 months ago
No phone or voice mail for over an hour 23605 hampton va

Jenee 9 months ago
Out in New Mexico

Amanda L 9 months ago
T Mobile is down in Columbus, Ohio. No cell signal or internet unless I am connected to wifi.

Kirstin 9 months ago
Network not working. Unable to connect. So no phone calls or texting. Was fine a couple of hours ago. 78108 Schertz

tinfoiler 9 months ago
89101 las vegas outage here las vegas dropped phone call and said your phone is not registered on the network

Sally 9 months ago
Everything down. TMobile. No service at all. Houston 77082

Charis 9 months ago
I’m just north of Mobile, Al and I have SOS only. Nothing…. Tried to call 611 and it just says T-Mobile is have technical difficulties please try back and then disconnects.

Denise 9 months ago
No phone or text. TMobile website unavailable. 19083 Pennsylvania

Denise 9 months ago
Everything down. Emergency calls only.

Sheena 9 months ago
Bellville Michigan iPhone stuck in SOS no service to texting no internet no nothing.

X 9 months ago
No phone or wifi calling, but strangely wifi internet is working. 11212 + NYC

Katie 9 months ago
No service for over an hour

tevin 9 months ago
Still saying SOS... this is really ridiculous I have a very important business to attend to and this is happening... my connection is still down Memphis, TN 38125

Richard 9 months ago
78252 T-Mobile down. Can’t call, text or use Wi-Fi calling.

Heather 9 months ago
No signal or service. SOS where bars should be. 79424 - Lubbock, TX

Christine 9 months ago
78210...visiting San Antonio Texas... no phone. Had to use duo to call home. Wifi calling not working either.


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About T-Mobile

T-Mobile US, Inc. aka T-Mobile figures high on the wireless network operator ladder in the United States. A subsidiary of Deutsche Telekom AG, it provides wireless communications, data services, voice and messaging. More than 81 million subscribers benefit from its services. The company also sells accessories and its devices manufactured under the T-Mobile brand.

The operator is headquartered in the Seattle metropolitan area in Bellevue, Washington. T-Mobile began its innings in 1994 and has been steadily increasing its coverage area. However, it still ranks third after the two biggies- Verizon and AT&T.

T-Mobile and Sprint seem all set to enter into a partnership deal. Though this combination is unlikely to make T-Mobile rank any higher, it will become a bigger competitor.

Regional Availability

The MetroPCS and T-Mobile brand provides services to Puerto Rico, the United States, and the US Virgin Islands. Also, many virtual network operators use T-Mobile as their host network. The company’s low-band LTE network operates across Central and Northern US. As a result, areas such as Northern Michigan, Minnesota, the Dakotas, Missouri, Montana, New Mexico and more are likely to be covered by the T-Mobile network.

To cater to the rural cities and towns that were not initially covered, T-Mobile has introduced its 600MHz or band 71 network. The fact that the company has data centers, switch centers, macro towers and distributed antenna systems across the country makes it easy for T-Mobile to have a presence.

T-Mobile is planning to extend the capability of its 5G network across the US by 2020. By that time, it aims to have in place a “nation-wide standards-based” network. Currently, the company is testing 5G service in Manhattan.

T-Mobile’s partnership with other US carriers helps customers in certain areas of the country avail data-roaming on partner networks.

Error codes/network problems

While connecting to the T-Mobile network, many connection manager errors can be displayed. This is likely to happen whenever there is a low signal, the modem reports an error or you’re outside T-Mobile coverage. Multiple connections to the same network may also throw up errors.

If you are experiencing an outage then make sure to report it. Check the outage report to see the nature and extent of the outage. Keep updating yourself with the status of the outage if any.

However, if your phone settings are okay, you’re covered by T-Mobile’s service and there is no outage and you still have problems, then you can do a little troubleshooting. However, if all else fails, contact T-Mobile customer service.

Troubleshooting yourself

In general, check whether Airplane mode is off and network mode is set to auto. Turn data roaming on. Switch the device off, wait for a while and turn it on once again. Ensure that the SIM card is securely placed, check for updates and reset all network settings.

Resolve low signal issues by restarting and re-connecting the computer. In the case of the mobile internet issues, uninstall and reinstall the connection manager.

If your network is still down, there’s no mobile Internet, no cell reception and you’re unable to resolve the issue, then do contact T-Mobile customer service. Dial 611 from a T-Mobile phone or call 1-877-746-0909.

Live outage map
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Outage history

Reported outages on 06.12.2023:
There were a total of 2 outages at T-Mobile. The most frequently affected cities were: Burnsville, New York
Reported outages on 05.12.2023:
There were a total of 1 outages at T-Mobile. The most frequently affected cities were: Fuquay-Varina
Reported outages on 04.12.2023:
There were a total of 1 outages at T-Mobile. The most frequently affected cities were: Basehor
Reported outages on 03.12.2023:
There were a total of 2 outages at T-Mobile. The most frequently affected cities were: Bradenton
Reported outages on 02.12.2023:
There were a total of 2 outages at T-Mobile. The most frequently affected cities were: San Antonio, Minneapolis
Reported outages on 01.12.2023:
There were a total of 2 outages at T-Mobile. The most frequently affected cities were: Toronto, Washington
Reported outages on 30.11.2023:
There were a total of 2 outages at T-Mobile. The most frequently affected cities were: Seattle, Federal Way

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