Common problems are:
Affected cities:
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About ZoomInfo
ZoomInfo is a leading global provider of go-to-market (GTM) intelligence solutions. Its platform empowers business-to-business sales, marketing, and recruiting professionals to hit their number by pairing best-in-class technology with unrivaled data coverage, accuracy, and depth of contacts. With integrations into over 20 of the leading sales, marketing, and recruiting software, ZoomInfo provides customers more direct access to its comprehensive dataset. However, like any other technology-driven platform, ZoomInfo may experience occasional disruptions or outages that can impact its performance. This page provides an overview of potential issues and their solutions to help you navigate any ZoomInfo service disruptions effectively.
Potential Issues with ZoomInfo
Some of the common issues that users may experience with ZoomInfo include problems with data syncing, issues with data accuracy, or the platform being temporarily unavailable due to maintenance or unexpected outages. Sometimes, users may also experience slow response times or difficulty logging in.
What to Do During a ZoomInfo Disruption
When a disruption occurs, the first step is to verify if the issue is on your end. Check your internet connection and ensure your device is running the latest software updates. If the issue persists, it may be a problem with ZoomInfo's servers. You can verify this by checking on our real-time outage map or the official ZoomInfo status page for any reported disruptions.
Tips and Tricks for Resolving ZoomInfo Issues
- Clear your browser cache and cookies.
- Try accessing ZoomInfo from a different browser or device.
- If you're using a firewall or VPN, disable it to see if it's causing the issue.
- Make sure you're using the latest version of ZoomInfo.
Contacting ZoomInfo Support
If you're still experiencing issues after trying these solutions, you can reach out to ZoomInfo's customer support. They offer support via email, phone, and a live chat feature on their website. Be sure to provide them with as much detail as possible about the issue you're experiencing to help them resolve it quickly.
